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Frequently Asked Questions

Photos
1. How do I get photos to appear in a diary entry?
2. How can I reorder photos in a diary entry?
3. How can I upload photos more quickly?
4. Can I print the photos on my site?
5. Do I get all my photos if I buy a CD?
6. How can I put a photo on my home page?
7. Why doesn't the Image Uploader work in IE?
8. Why aren't my photos rotating?

Movies
9. How do I reduce the size of movie files?

Message Board
10. How do I delete a message from my site?
11. Can I stop messages appearing on my site?
12. Who posted a message on my board?

Map
13. How do I correct my map?
14. What country should I use when sending an SMS?
15. How do I update my map with an SMS?
16. Why didn't my sms map update work?
17. Can I update my map, diary or photos by sms?
18. Why is my weather incorrect?

Email Alerts
19. How can I stop email alerts being sent?
20. Who has signed up for my email alerts?
21. How can I send automatic alerts to my friends?
22. Why do I not receive my email updates?

General
23. How can I revert back to a free account?
24. When will my account be deleted
25. What do your premium services cost?
26. I did not receive my new password
27. Can I get statistics on who has visited my site?
28. What is my web address?
29. I have forgotten my password!
30. Can I change my web site address?
31. How do I update my site offline?
32. Can I reset/clear my whole site?
33. How long does my site last for?
34. Can I buy a CD of my site?
35. How can I contact GetJealous.com?
36. How can I cancel my account?

Why is my weather incorrect?

We have a database of tens of thousands of weather locations, and unfortunatly it isn't possible to keep track of them all. Sometimes some of the weather points will cease to be updated and we are not informed. If you find that the weather is incorrect for your current location then you can deactivate it via the 'Customise My Site' page in your members area.