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Frequently Asked Questions

Photos
1. How do I get photos to appear in a diary entry?
2. How can I reorder photos in a diary entry?
3. How can I upload photos more quickly?
4. Can I print the photos on my site?
5. Do I get all my photos if I buy a CD?
6. How can I put a photo on my home page?
7. Why doesn't the Image Uploader work in IE?
8. Why aren't my photos rotating?

Movies
9. How do I reduce the size of movie files?

Message Board
10. How do I delete a message from my site?
11. Can I stop messages appearing on my site?
12. Who posted a message on my board?

Map
13. How do I correct my map?
14. What country should I use when sending an SMS?
15. How do I update my map with an SMS?
16. Why didn't my sms map update work?
17. Can I update my map, diary or photos by sms?
18. Why is my weather incorrect?

Email Alerts
19. How can I stop email alerts being sent?
20. Who has signed up for my email alerts?
21. How can I send automatic alerts to my friends?
22. Why do I not receive my email updates?

General
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24. When will my account be deleted
25. What do your premium services cost?
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28. What is my web address?
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31. How do I update my site offline?
32. Can I reset/clear my whole site?
33. How long does my site last for?
34. Can I buy a CD of my site?
35. How can I contact GetJealous.com?
36. How can I cancel my account?

Can I reset/clear my whole site?

The easiest way to perform a full reset of a site is to cancel it and sign up a new one with the same username.

You can do this via your members area by clicking on 'Cancel Account' in the left hand menu.